Product Manager, United States (f/m/n)

The Hemro Group unites the exceptional grinding expertise of the four internationally renowned coffee grinder brands Mahlkönig, Ditting, Anfim and HeyCafé. Within our group we join forces to develop and produce our comprehensive portfolio of grinding solutions for any application and performance class.

Our grinders play key roles in the preparation of coffee specialties all around the globe. This is made possible by our own sales hubs in Europe, America and Asia as well as through collaborations with more than 150 sales partners worldwide. Our international sales network provides a perfect platform for distribution as well as a premium on-site service when it comes to maintaining the machines.

 

As a globally acting family-run company with 4 production sites and over 300 colleagues across the continents, we bring different cultures together. We regard diversity as a sustainable enrichment for our companies. Together we find the optimal solutions and create the most impressive innovations.

 

In order to achieve our ambitions to further growth, we are looking for a Product Manager to enhance our US sales team in Seattle.

 

Product Manager, United States (f/m/n)

 

Your duties:

 

• Functional reporting line to Global Head of Product Management
and local reporting line to the Sales Manager, United States

• Handle customer concerns / quality claims

• Conducting product field tests in close collaboration with R&D

• Gather market insights for innovation and benchmarking process

• Product documentation

• Provide Hemro partners in the United States region with technical trainings

• Close communication with our factories’ quality, production, pricing departments

• Primary contact for sales and marketing for technical content

• Work pro-actively and in an efficient way

• Contribute to operational excellence within the assigned areas

• Keep track and maintain Product Management KPI’s according to the set goals

 

Your professional experience includes:

• Market (end user) research projects and field tests

• Budget-responsibility within a defined framework

• Product documentation (internal & external)

• Owner of customer complaint process

• min. 3 years experience within Product Management for a manufacturer, distributor or similar field or

• min. 3 years of coffee-related work, i.e. roaster, café manager, wholesale or operations manager for roasted or green coffee, etc

 

 

Our offer

 

This is an extremely interesting position with an extensive field of activities for you to get involved.
An ambitious, growing and at the same time innovative environment, a motivating working atmosphere and challenging and varied tasks are part of the overall package.

 

Interested in taking on this position?

 

Please send your complete application documents by e-mail to Sam Grant, Sales Manager United States: sgrant@hemrogroup.com